Welcome To My Personal Website!

About Me

Hello and Welcome! I'm Troy Tsai, a driven individual deeply passionate about the financial industry. As a student at Western University, I'm specializing in legal studies within the Business Management and Organizational Studies program. Alongside my degree, I've embarked on the Canadian Securities Course at the Canadian Securities Institute and am looking forward to completing it by April 2024.

When I am not immersed in my professional or academic presuits, I embrace athleticism wholeheartedly. Whether it's leading as a team captain for Richmond Hill Stars or guiding as an Assistant Golf Coach at Summit Golf and Country Club, sports have been a huge part of my life, teaching me discipline, teamwork, and perseverance.

Explore my website to delve deeper into my portfolio, resume, and more about my journey. Should any questions or potential collaborations spark your interest, don't hesitate to reach out. I cherish every connection and opportunity.

Thank you for stopping by, and I hope to connect with you soon!

  • Bilingual:
    French and English
  • Software tools:
    Microsoft Office, HTML, CSS, Java
  • Soft Skills:
    Leadership, Teamwork, Problem-solving, Empathy, Adaptability
  • 09/2023 - Current
    Customer Experiance Associate | TD Bank
  • 06/2023 - 09/2023:
    Lifeguard | Town of Richmond Hill
  • 06/2022 - 09/2023
    Lifeguard | Lifetime Athletics
  • 06/2023 - 08/2023
    Financial Analyst | Oustanding International Academy
  • 05/2023 - 08/2023
    Graphic Designer | Oustanding International Academy
  • 06/2022 - 09/2022
    Swim Instructor | Lifetime Athletics
  • 09/2022 - Current
    Business and Organizational Studies at Western University
  • 09/2016 - 05/2022
    High School Diploma at St. Andrew's College

My Journey


Business and Organizational Studies

Western University

September 2022 - Current

High School Diploma

St. Andrew's College

09/2016 - 05/2022


TD Bank

Customer Experience Associate

September 2023 - Current | London, Ontario, Canada

I handle customers financial transaction effeciently while prioritizing legendary customer service and maintaining the bank's security protocals.

Town of Richmond Hill


June 2023 - September 2023 | Richmond Hill, Ontario, Canada

As a lifeguard, I ensure safety of community members by vigilantly monitoring the town pools, providing emergency response, and conducting water saftey.

Lifetime Athletics


June 2022 - September 2023 | Woodbridge, Ontario, Canada

As a lifeguard, I oversee the safety and well-being of our members in our resort-like aquatic enviroment, ensuring luxurious swimming experiance for all.

Outstanding International Academy

Financial Analyst

June 2023 - August 2023 | North York, Ontario, Canada

I created a business plan for a Mandarin immersion curriculum, backed by makret research and financial analysis.

Outstanding International Academy

Graphic Designer

May 2023 - August 2023 | North York, Ontario, Canada

I managed and updated the company's website using html, focusing on engaging, user-oreinted content.

Lifetime Athletics

Swim Instructor

June 2022 - September 2022 | Woodbridge, Ontario, Canada

Designed a tailored 12-week lesson plan, adpated teaching methods to individual needs, provided contructive feedback, and incorporated engaging activities to optimize learning and maintain interest.

Contact Me


View Resume